Versand

Shipping Policy

Processing Time: Orders are typically processed within 1–3 business days (excluding weekends and holidays). During peak seasons or promotional periods, processing may take slightly longer.
Once your order ships, you will receive an email notification with tracking information (if tracking is available).

Shipping Rates & Estimated Delivery: We offer standard shipping on all domestic (in-country) orders. Rates may vary based on the weight/size of your package and your location.
- Standard Shipping: Typically arrives 5–7 business days after dispatch.
- Expedited Shipping (if offered): Typically arrives 2–3 business days after dispatch.
Free Shipping Threshold (optional): If you offer free shipping above a certain amount, include details here (e.g., “Free shipping on orders over $75”).

Availability: Violet Legacy ships internationally to most countries. If your location isn’t supported at checkout, please contact our Customer Support.
Shipping Rates & Estimated Delivery: International shipping fees vary depending on the destination and total order weight. Delivery usually takes 7–21 business days, but can vary based on customs or local postal services.
Customs, Duties & Taxes: International orders may be subject to import taxes, customs duties, and fees levied by the destination country. These charges are the customer’s responsibility, and Violet Legacy has no control over these charges or delays due to customs.

You will receive a shipment confirmation email once your order has left our facility. This email will include carrier and tracking details (if provided by the carrier).
Please note that tracking can take 1–2 business days to update once your package has shipped.

Shipping times are estimates and not guaranteed. During high volume seasons, holidays, or unforeseeable events (weather disruptions, global shipping challenges, etc.), delays can occur.
If your tracking information shows a significant delay or your package seems lost in transit, please reach out to our Customer Support team so we can assist you in contacting the carrier.

Please ensure your shipping address is correct before finalizing your purchase. Violet Legacy is not responsible for packages shipped to an incorrect or outdated address provided by the customer.
If an order is returned to us due to an incorrect address, additional shipping fees may apply to resend the package.

If you have any questions regarding shipping, need help tracking your order, or experience any issues, please contact us at:
- Email: violetlegacy1@gmail.com
- Phone: +48575455483
- Business Hours: [e.g., Monday–Friday, 9 AM–5 PM local time]

Note: This policy is subject to change at any time. Any changes to the policy will be posted on this page.